One layer. Four ways to work it.
The layer your RMM and PSA can't see is how each client's work actually runs. Connect once and everything reads off that same live picture: no second source of truth, no agent on every endpoint. Here's what each instrument does with it, and what leaves the building with your name on it.
The instrument panel
Playback · Status · Workflows · NarrativesTrace the ticket to the cause, not the symptom.
Connect ConnectWise, Autotask or HaloPSA and SynthExec lines every ticket up against the work sessions that preceded it: the lead-up timeline, the applications involved, the likely impact zone, and a suggested fix grounded in real activity. One click writes the investigation back onto the ticket as an internal note, so your techs never leave the PSA.
Know their business better than they do.
One open-work count per client, attention items sorted onto real time horizons (this week, this month, watching), where the hours actually go, and an executive brief you can take straight into the monthly review. It's the same picture that feeds the operating review, so the review writes itself.
Hand hours back, and bill for it.
Seed a workflow from work SynthExec has already seen, or lay out triggers, decisions, and connector actions yourself, a schematic you can read end to end. And when you press run, it runs: against the client's connected apps, with credentials that never leave the vault.
See who runs what, and stop paying for the rest.
A usage story for every application: who leans on it, what work gets done in it, its monthly momentum, where paid seats sit idle, and which subscriptions are ghosts, paid for and never used. Right-size the stack and recommend the tools that fit how the team actually operates.
Built for how MSPs actually work
Platform capabilitiesYour PSA, not ours
Reads from ConnectWise, Autotask and HaloPSA. Point it at what you already run.
Per-client intelligence
A live, queryable picture of each client's apps, processes and people, kept tenant by tenant.
No endpoint sprawl
No agent to push to every machine. Less to maintain, less for clients to question.
White-label output
Briefings, dashboards and workflows all ship under your name. SynthExec stays invisible.
AI from their knowledge
Workflows are grounded in each client's own process documentation and policy, and they execute with vaulted credentials the AI never sees.
A service line, not a tool
Investigations, operating reviews, roadmaps and automations become services you price as tiers with margin you keep. See the menu →
What leaves the building
Branded deliverables · QBR, roadmap, SOPThe operating review
A client-ready quarterly business review in plain business language: what changed, what was delivered, what it's worth, and what you're asking for next. Built from real closed tickets and live licensing spend, printed under your brand.
vCIO roadmaps, per role
A forward plan for each executive lens, covering operations, technology and AI, with goals derived from measurement and target dates you own. The vCIO deliverable, generated instead of assembled at 11pm.
SOPs from observed work
Process documentation written from what actually happened, not from memory. Turn any workflow into a step-by-step procedure and keep a branded, printable library per client.
Documents your clients can edit
Share a procedure with a one-time passcode: no login, no seat. When the client refines a step, the change syncs straight back into the live workflow.
Ships with your stamp on it.
Every briefing, dashboard, and workflow goes out under your brand. SynthExec is the intelligence layer running quietly underneath. You stay the name on the invoice and the one in the room.
See what you'd have told your best client last quarter.
See SynthExec running against a sample client in 20 minutes, then point it at one of your own.